Talking about something deeply personal can feel daunting. At Avail NYC, we are committed to creating a supportive, stress-free experience from the moment you decide to reach out.
Avail is not a medical provider or political. We are committed to providing personalized support that keeps you at the heart of your own story, and empowers you to take the best next step.
Here’s a guide to what you can expect when you decide to book an appointment with one of our
personal advocates.
We support both women and men, offering a number of programs to fit your needs. When booking an appointment, you are in control of selecting the best care path to fit you and your situation.
You can easily select a time and day that fits your schedule through our confidential online system. We’ll then match you with your personal advocate, who is a compassionate expert who is committed to listening and journeying with you.
You’ll only need to provide a name, email, and phone number so that we can confirm your appointment. We value and protect your
privacy, and will never share your information.
Your advocate is ready to receive you exactly as you are, and will not expect you to have prepared anything at all. You are in control of what you talk about with your advocate, and their goal is to support you in what matters to you. We know it takes courage to share your story with someone.
If you are feeling nervous leading up to your appointment, here are some things that might help.
The day of your appointment is all about you – simply showing up is where your responsibility ends, and ours begins. You decide how you want to talk with us, whether virtual or in person, and your comfort is our priority.
Our
Midtown Manhattan office offers a peaceful, professional atmosphere with hot tea and candies for you to enjoy after a brief check-in. For virtual visits, we aim to create a similar welcoming environment. Whether you’re nestled in your favorite chair at home, taking a peaceful walk, or sitting in your car, what matters most is your comfort. We understand you might not always be in a space where you can talk openly, so know that you have the option to turn off your camera or chat with your advocate on the call to let them know what you need.
Your advocate will begin with gentle check-ins, asking questions like, “How are you feeling today?” and “What brought you to Avail?” This 45-minute appointment is completely yours to share as much or as little as you’d like in a safe, confidential space.
We encourage you to express yourself in whatever ways feel right for you. Our advocates are trained to navigate conversations with care, making sure that you lead the way. Whether you choose to speak at length or prefer to listen, the aim is to empower you with understanding, coping strategies, and resources tailored to your unique journey.
Taking this step takes a lot of courage, and we hope you’ll feel proud of the strength you’ve shown! But, it's also perfectly normal to have mixed feelings and questions after your appointment. You'll leave equipped with practical next steps, resources, and, if you wish, follow-up appointments scheduled. Remember, this conversation is just one part of your journey.
Deciding on further appointments is entirely up to you. Whether you schedule a follow-up during your first appointment or later, we are here to support you at your pace.
We’ll discuss continued support options, ensuring you have access to the resources you need.
We’re here to support you every step of the way, whether through additional appointments, connecting with community resources, or just being available for a chat.
Our office is conveniently located at 115 W 45th St, 4th floor, New York, NY 10036. To see directions and hours, please read more about our location.
For your online appointment, please check your email for the link to join the appointment via Zoom. This link was sent when you scheduled the appointment and is included in your appointment reminders. If you can’t find it, don’t hesitate to contact us, and we’ll resend the information quickly.
You can always cancel or reschedule your appointment if you need to. Simply select “Manage Appointments” via our online booking system or contact us directly to move your appointment to a time that better fits your schedule.
If you miss your appointment, there’s no need to worry. We understand that things can come up unexpectedly. Simply reschedule at your earliest convenience through our online system or by reaching out to us.
Absolutely, you are welcome to bring someone with you for support during your appointment. We aim to make you as comfortable as possible, and having your partner or a supportive friend or family member by your side can be part of that. Just add a note when you make the appointment and we will have a male or female advocate there to support them.
Our personal advocates are highly trained, trauma-informed professionals who have been trained on counseling techniques, confidentiality, and sensitivity to diverse needs, and how to help others make a decision.
We're here to make sure you feel fully supported. We do encourage you to work with one advocate, but if you feel you need to make a change at any time, learn more about our team of qualified personal advocates or just reach out to us.
A safe place for confident decisions.
115 W. 45th St., 4th Floor
NY, NY 10036
Text us: 234-201-0532 or Call us: 212-689-1705
© Avail 2024